I have been fortunate to experience leadership from both the corporate arena and from a consulting perspective, where, interestingly, I have found that the dynamics of human leadership are the same everywhere. Candidly speaking, a lot of people in leadership … Read More
Compliments: The Ultimate Free Holiday Gift When we offer compliments, we feel better about ourselves by making other people feel better about themselves! And when we accept a compliment gracefully, it works the same way. Compliments are little gifts of … Read More
Funeral Etiquette Death is a challenging topic to discuss gracefully. This makes funerals tough and uncertain territory, obviously for those who have lost a loved one, but also for those who know, love, or support those who have suffered a … Read More
Beyond Small Talk: How to Avoid Awkward Conversations When Meeting Someone New! Meeting people for the first time can be uncomfortable, especially when the conversation isn’t flowing. Small talk only works for so long, and too often dead-ends at awkward … Read More
Text-Messaging Etiquette: Are You Effective or Annoying? Whether personally or professionally, texting is fast becoming the most common form of communication. And why not? It’s quick, it’s easy, and when used effectively, it’s often the best tool to convey a … Read More
Holiday Conversation Icebreakers (and Beyond!) It’s that time of year again—the office holiday party, in addition to the neighborhood mixer, your Uncle Randy’s “Misfit Christmas,” and that massive party your friends Nick and Marla host every year. As busy as … Read More
You apologize too often. A heartfelt, well-placed apology can soften hostility, encourage forgiveness, and heal relationships. But what about all those times you apologize when you don’t need to? If you’re like most of us, you give a knee-jerk apology … Read More
Top 5 LinkedIn Etiquette Tips By now you know that LinkedIn is a professional network, different from Facebook and Twitter. And while you probably know not to bash your boss or map your 6-mile run, you might still be … Read More
If you had to judge the professionalism of the person who wrote this email, how would it rate on a scale of 1 to 10? To: Kay Hunter, Kay Hunter Image From: Taylor Smith, Business Manager Subject: Orange County Image … Read More